Decision tree
Washer not draining troubleshooting.
Owner-level order for washer drain, long pump-out, standing-water, and slow-drain codes.
Safe first
- Pause or cancel the cycle if the controls respond.
- Keep power and water safety in mind before touching hoses or panels.
- Confirm the exact displayed code and brand before using a record page.
Stop and call service when
- Water is leaking or near electrical connections.
- The drain path requires panel removal and the manual is not clear.
- The code returns after visible hose and installation checks.
Decision sequence
Check visible drain routing
Look for a kinked, crushed, or badly positioned drain hose without moving the washer into an unsafe position.
Check installation clues
Recent installation, moving, or standpipe changes can create slow drain or siphon behavior.
Use the exact code page
Open the matching brand and code record before cleaning filters or accessing pump areas, because access differs by model.
Related symptom hubs
Related code records
OE error code
Usually indicates that the washer is not draining as expected.
5E error code
Usually indicates a drainage issue. Samsung often treats 5E and 5C as related display variants.
F8 E1 error code
Usually indicates that the washer is not detecting the expected incoming water.
F9 E1 error code
Usually indicates that the washer is taking too long to drain.
F8 E1 error code
Usually indicates that the washer is not detecting the correct incoming water level.
F9 E1 error code
Usually indicates a long drain condition or drain pump system problem.
H2O Supply error code
Usually indicates that the washer is not receiving the expected water supply or pressure.
FE error code
Usually indicates that the washer is overfilling or detecting an abnormal water level.
E2 error code
Usually indicates that a Frigidaire top-load washer is taking too long to drain or is not draining properly.
E21 error code
Usually indicates that an Electrolux front-load washer is taking too long to pump out water.